Find a Grave’s New Help Center

We recently traded in our FAQ page for a new help center that we hope will make it easier for you to find what you are looking for. You should be able to find all your favorite information from the old FAQs and a lot of new information too.

You’ll find a “Help” link at the bottom of the site.

On the main page of the help center you can enter key words into the search to find something specific like, “photo volunteer.” You’ll also find a list of common questions and categories that you can browse through.

Help articles often include images to illustrate their points or links to related help articles that may add more details.

At the bottom of each article you can let us know if the information was helpful or not or, if the help center isn’t helping you can use the “Contact Us” button at the bottom of the page to get more help.

When you are in the help center you can click on the Find a Grave Support logo in the top left of the page to go back to the help homepage or the “Find a Grave” link to the right of that logo to go to the main Find a Grave homepage.

9 comments

  1. I have 6 pages of memorials where the ‘date modified’ has been changed to June 6, 2021, when there have been no changes to the memorials whatsoever. Anyone else seeing this problem?

    • The date modified is updated whenever anything is added or updated on a memorial, either by the manager or by someone else. Occasionally we will make a change in the database that updates that date, but we didn’t do anything over this weekend. We did a quick check on a few memorials you manage and it looks like someone has added GPS coordinates to some of those, so that may explain it.

      • Thank you! I completely missed the addition of GPS coordinates ~ mystery solved!

  2. I have been on Find A Grave for several years first starting in northern California. I have volunteered to find some grave stones in that area and have been receiving requests for that area. I now live in Idaho. How do I change my location to where I’m currently residing?

    • Thanks for all your work! You can update the home location for your photo volunteering in the Photo Volunteer section of the Account page. Here’s a link, https://www.findagrave.com/user/account/photo-volunteer but you can also get there by placing your mouse over your profile image in the upper right corner of the page and clicking on Account from the dropdown then clicking on Photo Volunteer in the left column of that page.

  3. Looking for a grave site for Samuel Gee. buried in Detroit Memorial Park, Detroit, Michigan. Can find no record of it. It is listed on his death Certificate. Born in Indiana- 1928 died 1969 in Canada.

  4. I’ve had to do this myself – contact the cemetery and get as much information as you can, including a photo of the headstone if they’ll do that (doubtful). Then post the information on here.

  5. my grandad ,served 1st ww1 ,died in 1919,after working in a meat factory in brighton england,he was 36,fell down a lift shaft,the cematary,has reclaimed the grave,not told anyone,buried 2 other people in there,we manage to get his headstone,cematary say ,it was in reclaimed land,and was legal,as no one owned the grave!!!! f bishop

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